PORTLAND, Ore.–(BUSINESS WIRE)–Standard Insurance Company announced today that Jodi Hoover has been named second vice president of Policyholder Services.
In her new role, Hoover will be responsible for the vision, direction and roadmap for the Employee Benefits Policyholder Services department. The role includes oversight of the Billing Services, Premium Management, Member Maintenance, Continued Benefits, Contracts, Onboarding and Policy Administration teams, and ensures alignment with The Standard’s customer experience and company strategies.
Prior to joining The Standard, Hoover held various leadership roles at MassMutual, Lincoln Financial Group and Trustmark where she led teams focused on customer acquisition, sales operations, enrollment services, implementations and account management.
“Jodi is a strategic thinker with broad experience and a keen focus on customers and developing teams,” said Dayna Kirk, vice president of Customer Service and Voluntary at The Standard. “I’m very pleased to have her joining our team.”
Hoover graduated from Illinois State University with a Bachelor of Science in criminal justice.
About The Standard
The Standard is a family of companies dedicated to helping customers achieve financial well-being and peace of mind. In business since 1906, we are a leading provider of financial protection products and services for employers and individuals. Our products include group and individual disability insurance, group life, dental and vision insurance, voluntary (employee-paid) benefits, absence management services, and retirement plans and annuities for employers and individuals. For more information about The Standard, visit standard.com or follow us on Facebook, Twitter or LinkedIn.