Gateless Facilities and Cloud-Based Validation Increase Convenience for Guests, Improve Accuracy for Retailers and Property Owners
Phoenix Parking Solutions, an Atlanta-based parking management company that is completely digital, cashless, and contactless, continues to utilize the latest technology to provide a streamlined, hassle-free parking experience not just for drivers but for business owners and property management companies as well.
“Our gateless parking facilities eliminate the need for guests to keep track of paper parking tickets,” says Phoenix president Jeff Patterson. “And our cloud-based parking validation platform alleviates headaches for retailers while improving accuracy and protecting the bottom line for business owners and property managers.”
Phoenix’s paper-free validation system, already in use at Atlanta businesses like Snooze, among others, allows businesses to offer guests the convenience of validated parking without any of the inconveniences that can result.
“You park at a gateless facility, text a number or scan a QR code, and pay for your time without having to stand in line at a kiosk or wait behind several other cars on your way out,” Patterson says. “You walk into your destination, and there’s a tablet right there at the host stand or the receptionist’s desk. You type in your phone number and license plate number, then receive a text message that you’ve been successfully validated. It’s a completely frictionless experience.”
Guests also can add more time to their parking without having to feed more money into a meter or walk back to the garage. “The system sends you a text when your time is about to expire, you can add time right there through your phone,” Patterson says.
This integrated experience creates less work for retailers, as well.
“There are no validation stamps to keep track of, no validation tickets to run out of and no machine that can break in the middle of a busy shift,” Patterson says. “Should a tablet go down for any reason, there are several fail-safes in place to ensure a smooth transition. This includes the ability to use any electronic device to complete the process.”
Landlords and property owners, meanwhile, can track the number of validations with far greater accuracy. Instead of having to keep track of the number of paper validation tickets handed out, property managers can pull up their building’s latest parking data and see how many validations each retailer has issued and track the value of each validation given.
“It’s a great tool for making sure validations are only being used the way they’re set out in the retailer’s lease,” he says. “If retailers are giving away parking, you’re losing money.”
Phoenix’s system also allows the flexibility to restrict validations and adjust parking fees. “Different businesses at a single property may have different validation restrictions or different parking fees outlined in their lease agreements,” Patterson says. “Our platform makes that kind of customization a breeze.”
“Customers, retailers, and property owners can expect innovations like these to continue to evolve,” Patterson says. “Phoenix is committed to utilizing modern technology to create an even more seamless, customized experience that makes life easier for businesses and their guests and eliminates hassle and waste while improving improves profits.”
About Phoenix Parking Solutions
Phoenix Parking Solutions is an Atlanta-based company specializing in a range of parking services for restaurants, hotels, country clubs, shopping centers, and community events, in addition to parking management, logistics, and consulting services. Currently parking tens of thousands of cars per week at dozens of premium locations throughout the city, Phoenix has established itself as one of the largest parking providers across downtown and Midtown Atlanta. Phoenix president Jeff Patterson, an active member of the National Parking Association (NPA) and one of less than 500 Certified Parking Professionals in the country, has been named to NPA’s 40 Under 40 – Class of 2021 recognizing the positive impact of the best and brightest young professionals in the parking industry. For more information, call 678-412-0505 or visit phoenixparkingsolutions.com.
