DALLAS–(BUSINESS WIRE)–MCE Systems Ltd., the global leader in digital Device Lifecycle Management for mobile and IoT devices, announces today it has appointed Jim Hudak, a senior executive formerly focused on Mobility, IoT and AI at Microsoft, to the MCE advisory board. Jim joins a group of world-renown MCE advisory board members including Dr. Il-ung (IU) Kim (former President of SK Telecom), Mike Sutcliff (former Accenture Digital Group CEO), Scott Rice (former Sprint CIO), Teresa Ostapower (former AT&T SVP Technology Transformation), and John Elliott (former McKinsey Partner), who was announced earlier this week.
Jim is a proven senior executive with a successful history of structuring, managing, and leading sales, business development and partnership programs. He has a demonstrated ability to identify, develop, and drive new revenue through strategic growth initiatives by applying new and emerging technologies coupled with innovative GTM and partnership programs. His breadth of experience includes industries such as: energy, federal government (U.S.), healthcare, industrial (discrete and process manufacturing), and retail/CPG, service provider/telco, smart city/building/home, transportation and logistics.
“It is a privilege to be appointed to MCE’s advisory board at a time when we are seeing exponential growth in adopting digital-first customer experience transformations,” says Jim, MCE Advisory Board Member. “The pandemic advanced the demand for digital solutions and MCE has found a way to digitize Device Lifecycle Management through an innovative platform that puts intelligence in the hands of the users to solve device-related requests quickly. This has created a great opportunity for telco companies to accelerate digital transformation for device-related journeys to improve CX, costs to serve and revenues.”
“Jim is a consummate professional whose keen insight into AI and business will help lead MCE as it grows strategically” says Yuval Blumental, MCE Co-Founder & CEO. “We really see Jim’s capabilities in developing revenue-accelerating partnerships and advising MCE on key expansion areas. By appointing Jim to the MCE Advisory Board, we are continuing our tradition of gaining leading business expertise to support our mission of providing disruptive digital transformation solutions to the telco industry ecosystem.”
Jim most recently came from Microsoft and Accenture. He has spent his career in mobility, IoT and AI. Jim is also an active investor and advisor.
MCE is the pioneer in digital-first mobile device lifecycle management (dDLM) for operators and their partners since 2005. MCE’s industry-leading dDLM platform solutions mobilize operations, increase revenues, and decrease inefficiencies. Specific solutions range from device diagnostics and trade-in management with a price guarantee, to handling device returns. All are omnichannel-ready with world-class virtualization and provide fully integrated data management to anticipate customer needs around device-related customer issues (e.g., device health, upgrade timing, trade-in instead of repair). Over its more than 17 years of experience, MCE has become the trusted mobilizer of extraordinary customer experiences for Tier-1 operators and their partners. Visit www.mce.systems
