Jeff Nolte, President and CEO of CTS
Highly reliable telephony, advanced calling features, and analytics can transform Teams into a powerful communications hub. With the RingCentral for Microsoft Teams embedded app, you’ll get:
- One number for all your communication needs: Get phone, fax, SMS with a single number, all available in Microsoft Teams
- Integrated into Teams and all your devices:Extend telephony into Microsoft Teams, desk phones, and mobile devices from one trusted partner
- Robust call controls for power users:Get the advanced call capabilities to satisfy the needs of salespeople, support staff, and other phone power users
- Heads-up display:Get a smart sidecar panel for quick access to key contacts and advanced call features
- Business SMS without using your personal line:Text customers and colleagues from the Teams app to keep work and personal lines separate
- Electronic fax:Embed an easy-to-use online fax service into Teams – no fax machine required
- Bi-directional presence sync for accurate user availability:Presence status is automatically detected and synced between Microsoft Teams and RingCentral, including hard phones, helping users avoid needless interruptions.
- Unified contact searching from RingCentral and Microsoft directories:Contacts from both Microsoft and RingCentral directories are now searchable in RingCentral for Microsoft Teams 2.0. This ensures callers can always find the right contact without app switching.
- Over 19 quarters of secure, compliant 99.999% uptime:RingCentral’s market-leading 99.999% uptime (less than 6 mins of annual downtime) ensures business doesn’t stop.
Let’s talk about integrating your Microsoft Teams and RingCentral for better, faster business performance. Contact our experts today at 800.787.4848 or jnolte@ctsmd.us.
Jeff Nolte is President and CEO of CTS, a leading Voice and IT services provider based in Millersville, Maryland. He may be reached at (800) 787-4848 or jnolte@ctsmd.us. Visit: www.ctsmd.us.
