Press Ganey Appoints Dr. Nora Warshawsky As Nurse Scientist

Dr. Warshawsky will oversee nursing research to advance understanding of top challenges facing nursing leaders

CHICAGO–(BUSINESS WIRE)–Press Ganey, renowned leader in patient, member, employee and consumer experience across the healthcare ecosystem, today announced the appointment of Nora Warshawsky, Ph.D., R.N., NEA-BC, CNE, FAAN, as nurse scientist, overseeing all aspects of nursing research and evidence-based practice for Press Ganey’s global hospital and healthcare clients. In her role, Dr. Warshawsky will work with clients to better understand the insight Press Ganey can provide into some of the most challenging issues that nurse leaders face today, including workforce and retention, safety, reliability and quality of care, to help provide the best support to their nursing staff.

“Dr. Warshawsky is internationally renowned with decades of research experience. Her unique perspective as both a nurse scientist and nurse leader enables us to provide critically valuable insight to our clients at a time when nurse engagement and retention are top priorities in healthcare,” said Dr. Jeff Doucette, Chief Nursing Officer, Press Ganey. “Her far-reaching impact on nursing and nursing leadership make her a valuable addition to the Press Ganey team.”

“We are at a pivotal point in healthcare, and supporting front-line workers is essential. We are committed to fully understanding the challenges that nurses face so that we can, in turn, support our clients in their efforts to empower their caregivers to deliver exceptional care,” said Pat Ryan, Chairman and Chief Executive Officer at Press Ganey. “I’m thrilled to welcome Dr. Warshawsky to the Press Ganey team. Her insights will strengthen our ability to provide the most comprehensive insights into nurse experience in the industry and turn those insights into meaningful action to best support the nursing profession.”

Dr. Warshawsky has over 25 years of experience as a practicing R.N. as well as more than a decade leading graduate nursing academic programs. Her work has appeared in over 50 publications, as well as numerous presentations, before both national and international audiences. She holds numerous awards in recognition of the impact of her research on nursing leadership practice, including the 2022 American Organization for Nursing Leadership Foundation Nurse Researcher of the Year and the Association for Leadership Science in Nursing’s 2021 Suzanne Smith Memorial Scholarly Writing Award.

“I have focused my 40-year nursing career on positioning nurses for success in healthcare organizations, specifically identifying and modifying organizational skills that make nursing leaders more effective,” Dr. Warshawsky said. “I look forward to broadening my work’s reach and making a more meaningful impact on nurses and nursing leaders across the expansive network of healthcare organizations that Press Ganey touches.”

Dr. Warshawsky is passionate about nursing leadership, nurses’ rights and improving work environments. As part of her goal to be a continued advocate for nurses, she co-leads a research collaborative bringing together the strengths of several national nursing foundations to create a national academic-practice research project. She also serves on the American Nurses Credentialing Center’s Commission on Pathway to Excellence and is the associate editor of Nursing Administration Quarterly.

About Press Ganey

Press Ganey invented the healthcare performance improvement movement over 35 years ago. Today it offers an integrated suite of solutions that address safety, clinical excellence, patient experience and workforce engagement. The company works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care.