Letter Set Rates that Sent Millions of Unapproved Dollars to a Harford County Ambulance Company

In June 2018, the Board of Estimates awarded a large ambulance contract to Hart to Heart Transportation Services after hearing its low prices touted by then-city purchasing agent, Erin Sher Smyth.

“The deciding factor was the lower pricing submitted by Hart to Heart,” she said.

Smyth went on to criticize the current ambulance carrier, Transdev, and dismiss as irrelevant a whistleblower’s lawsuit against Hart to Heart that eventually resulted in the company paying $1.25 million to settle charges of overbilling Medicaid for unnecessary ambulance trips.

Six months later – or just days before the contract was to go into effect – Smyth heard from Hart to Heart’s founder and CEO, Jason Skidmore.

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