
Nail Communications expands their Operations Department with Rachel Coogan, according to Managing Partner Jeremy Crisp of the award-winning creative agency. As the Business Administration Manager, Coogan will be responsible for in-office support, online experiences and staff services. Additionally, Coogan will lead talent onboarding logistics, among other responsibilities.
“As we enter our 25th year in business, we’re continuing to embrace growth with exciting new changes and initiatives,” said Crisp. “To do this, it was important for us to bring in the right person to spearhead the day-to-day operations that keep our business running smoothly. Rachel comes to us with an impressive pedigree and infectious enthusiasm. We’re thrilled to have her on board.”
Prior to joining Nail, Coogan worked with Hoffman as the Director of Operations and Client Experience, where she oversaw corporate and client administrative activity. Additionally, she has worked for several esteemed organizations in the Greater Boston area, including CIC, Tracksmith, and Latham & Watkins.
“I’m eager to care for Nail—finding and filling needs while seizing opportunities to surprise and delight,” said Coogan. “I look forward to collaborating with the creative, curious, thoughtful, and ambitious team as we set each other up for greater success in service of our clients.”
Coogan holds a bachelor’s degree in Spanish Language & Literature and Education Studies from Wellesley College. Outside of work, Rachel trains and races as an elite runner with Boston Athletic Association. She joined the Nail team as a full-time employee in January 2023.
About Nail Communications
Nail Communications where every brand finds its fascinating. For 25 years, Nail has made award-winning advertising, design and branding work for regional, national and global brands.