“There’s there’s been a massive shift in the way people work, and where they work and how they work,” Allen Born, of Berwyn-based Fairmount Partners, said during a panel at Philadelphia Alliance for Technology and Capital’s (PACT) Phorum conference this week. “How does AI and the future of work impact that?”
Parth Thaker, executive director of strategic development at Comcast, said the company already uses AI technology in many of its projects. The company’s voice-controlled remote uses natural language processing to order up channels or shows — one example that many of its customers interact with on a daily basis. A less obvious use of AI is in the company’s network technologies: Comcast uses AI to proactively identify areas where its network may be facing issues so that they don’t have to wait for a customer or a business to report an issue.
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