– Health IT giant Dedalus Global is expanding its international footprint to include North America
– With a strategy focused on “connected care” and “whole person care” orchestration, Dedalus can help health organizations escape their legacy built-to-bill economic model, using Dedalus’ technology to amplify scarce human capital and revolutionize the reach and impact of care team members
Dedalus is expanding into the North American healthcare market, bringing its global health and technology expertise to the U.S. healthcare system. Already named the leading EMR company outside of the U.S. by KLAS Research, Dedalus is turning its attention to the U.S., leveraging country-scale interoperability and social care solutions to enable the next generation of person-centered care.
The company sees a U.S. healthcare system that’s fragmented, and still burdened with decades-old “built-to-bill” processes and systems.
“U.S. healthcare is viewed as a bastion of free-market capitalism, but it’s not,” says Damon Auer, Chief Executive & General Manager, North America. “In reality, the government pays for 75% of healthcare and that proportion of total spend continues to grow. U.S. healthcare payment incentives are better aligned than ever before. The table is set for real transformational change.”
Dedalus views the U.S. legacy system as a built-to-bill machine that prioritizes asset utilization and sick-care over health and wellbeing. In refreshing contrast, Dedalus’ approach, says Auer, is “whole person care.”
Payment incentives should be realigned to a model that intends to keep the person out of the hospital, says Auer, rather than continuing a model in which health systems only get paid when people are sick.
“Healthcare in the U.S. is still too hospital-centric and focused on episodic care,” he says. “These giant integrated delivery networks want us to come to hospitals where they aggregate ambulatory care services around a hospital bed,” says Auer. “As a healthcare consumer, why would I want to do that?”
He strongly acknowledges that hospitals are vital when a healthcare consumer has a catastrophic event — and illness or injury that requires immediate acute care. But he says going to a hospital center should be the exception, not the rule.
Amid post-pandemic healthcare worker burnout, broad labor shortages, and ongoing inflationary trends, Dedalus sees its technology as ever more important — not only to improve care quality but also to reduce some of the financial burdens weighing on many health systems.
“We can help individual care systems flip their economic model,” explains Auer. “With the right technology, we can orchestrate care far more efficiently and effectively.”
Dedalus’ technology amplifies the reach and impact of care team members. That’s vital in a world where the ratio of care providers to consumers is increasingly lopsided.
“We have a cure for the gloom-and-doom predictions of care team member shortages,” says Auer, “we have tools that shift certain tasks away from care team members, freeing them from drudgery and empowering them to operate at the top of their license and focus on high-impact activities.”
Other healthcare companies might make similar claims, but Auer says the difference is Dedalus is consumer-obsessed first.
“Assets and processes should be reorganized around the needs and wellbeing of the people they exist to serve,” he says. “Technology today enables hyper-personalized, data-driven care plans for each individual healthcare consumer.”
In a U.S. healthcare Industry approaching $5 trillion in size, Dedalus is strategic about its priorities as it develops new relationships.
“We’re targeting opportunities where we can collaborate and enable new ambulatory care models that really focus on satisfaction and wellbeing of both consumers and clinicians,” explains Auer.