Radial, a bpostgroup company and the leader in eCommerce solutions, today announced Billy Peterson has joined the company as the Senior Vice President (SVP), Service Delivery Operations. Peterson will be responsible for driving innovation, optimizing operational processes, and continuing Radial’s journey to inspire employees and improve eCommerce performance for its customers. Peterson will be a member of Radial’s executive leadership team and play a critical role in the organization’s launch process evolution and driving optimization strategy. His leadership will ensure Radial continues to fulfill customer promises, meet their expectations, and build their loyalty, which are essential for customer satisfaction.
Peterson draws on a career spanning nearly three decades of executive leadership in supply chain and logistics. Prior to joining Radial, Peterson served as the Division President at GXO Logistics, Inc., where he played a transformative role in establishing and leading the GXO Direct Division, creating the market-leading business model and driving operational success. Peterson also served as Vice President of Operations at Geodis and Director of North American Operations at Neovia Logistics. He also held leadership roles at NFI (California Cartage Company), Schneider Logistics, Saddle Creek Logistics Services and PepsiCo.
“Billy is a welcome addition to Radial’s executive leadership team as he takes the helm of our service delivery solution,” said Sabrina Wnorowski, Senior Vice President and Chief Human Resources Officer of Radial. “We look forward to the positive impact he will have on our organization as we advance our commitment to fostering a great place to work and a great partner to do business with.”
Peterson’s announcement as SVP of Service Delivery Operations asserts Radial’s commitment to a seamless fulfillment experience for brands. At Radial, innovation is not only refining operations; it’s about captivating clients and expertly guiding them through today’s dynamic business landscape.
“I am thrilled to join Radial and contribute to its mission of delivering exceptional eCommerce solutions, helping brands navigate the evolving retail environment from click-to-delivery,” said Billy Peterson, SVP of Service Delivery Operations at Radial. “Radial’s commitment to innovation reflects its ability to grow alongside its clients and be a trusted partner. I look forward to joining the team as we continue to enhance the client experience, streamline fulfillment operations, and drive our optimization strategy. Together, we will set new industry standards and ensure our clients achieve their goals.”
Peterson holds an MBA from University of Phoenix, where he also earned a Bachelor of Science.
About Radial
Radial is the industry’s largest 3PL fulfillment provider that offers integrated payment, fraud detection, and omnichannel solutions to mid-market and enterprise brands. Leveraging over 30 years of industry expertise, Radial rejects the one-size-fits-all approach, instead tailoring its services and solutions to align strategically with each brand’s unique needs.
Our team supports brands in tackling common eCommerce challenges, from maintaining delivery consistency to ensuring secure transactions. With a commitment to fulfilling promises from click to delivery, Radial empowers brands to navigate the dynamic digital landscape with the confidence and capability to deliver a seamless, secure, and superior eCommerce experience. For more information, visit www.radial.com.
