Tildei, a NYC-based provider of a conversational marketing platform, raised $6M in Seed funding.
The round was led by Susa Ventures with participation from Ludlow Ventures, Gradient Ventures, Lerer Hippeau, Vine Ventures, MXV Capital, Marcelo Claure, Jason Lemkin, and other angel investors.
The company intends to use the funds to further develop the platform’s AI capabilities, expand its channel support, and grow the team.
Led by Mark Ghermezian, Kevin Dutra, and Manisha Shah, Tildei enables brands to have meaningful conversations with their customers at scale. The platform makes it simple for marketers to create engaging conversations, capture data, and convert customers through truly personal interactions.
The first channels supported by Tildei’s AI conversational platform are Instagram and WhatsApp, leveraging their respective 2 and 3 billion global active users. The company plans to add additional social channels this year, quickly expanding to help brands engage with customers wherever they are. The AI powered platform understands both a brand’s voice and the nuances of each channel so that marketers can take advantage of templates, quick replies, and other features for the best experience regardless of what social app is hosting the conversation.