Rich Cannon is Chief Executive Officer of Rali, an Atlanta-based company that created the leading Change Experience Platform. Rali’s Change Experience Platform empowers measurable, scalable transformation for your teams and organization. Where other corporate transformation approaches use training programs that offer limited impact, insights and repeatability, Rali’s Change Experience Platform leverages AI tools, a change methodology and expert-led journeys that serve as the building blocks for the customer and employee experience.
Q: What is the vision behind Rali and the Change Experience Platform?
- Every leader and organization is evolving, but as the need to change accelerates, leaders see that consistently driving change is difficult, messy and often doesn’t work, whether in personal or professional life. Those trusted at companies to drive change, often called change agents, have an especially challenging task ahead of them when implementing organizational change. There are many one-off workshops or consultants that can be brought in, but they all follow a similar formula that is not inherently repeatable, measurable or scalable.
- As a former change agent himself, our founder, Larry Mohl, used his unique insight and knowledge of his own experiences to create a model and a platform to produce change experiences that support change agents across every level of an organization. The Rali Change Experience Platform leverages scalable technology, AI insights and expert guidance to drive measurable, scalable and lasting change for transformational growth.
Q: How has Rali’s Change Experience Platform helped organizations implement and maintain change?
- Since our founding during COVID, seeking an alternative to purely in person experiences, Rali has partnered with a number of the world’s leading organizations to create and implement transformational change. Our change methodology, ability to nurture and measure change, and roster of more than 40 change experts are what set us apart from traditional corporate learning platforms.
- Rali’s Change Experience Platform focuses on shifting from learning to behavior change. Where traditional learning and training programs focus on individuals and one-time events, Rali utilizes cohort experiences to drive the behavior that happens “between meetings” using expertly crafted journeys that drive collaboration and produce results. Our technology allows us to measure participation and knowledge so change agents understand and prove the impact of the Change Experience Platform on their organization. Organizations we’ve worked with include Cincinnati Children’s Hospital, TekStream and the Home Depot, Inc., to name a few.
Q: Why should companies invest in a platform to enable change experiences?
A: Leadership, boards and investors expect companies to grow in their ability to meet their goals and mature their client and internal relationships. With single events and individual training, there is limited insight into the generated impact of L&D investments. What Rali created are true change experiences, led by proven change agents, that connect internal teams to the industry change agents that can help them with the changes most needed for their group. Our measurements show that 80% of participants who use Rali’s Change Experience Platform become willing adopters even when they start skeptical of the change.
Q: What do you see as the top change initiatives for organizations in 2025?
- 96% of the C-suite expect AI to increase productivity according to workplace intelligence. Integrating AI into every possible job to improve productivity is a key trend.
- Adjusting to the workforce’s ever-increasing diversity while DEI-specific training takes a backseat. This includes the dimension of in-office / remote, non-degreed, neurodivergent and foreign-born workers, especially in technical roles.
- Leadership development is becoming a critical change to create the “ready to grow” leaders that enable companies to scale into new opportunities and to then drive the change within the organization to be successful.
Q; If you had to recommend one change experience for an organization to implement, what would it be?
A: My first would be to put any team through a collaboration program like Insights Discovery, the company behind the world’s leading people development programming. Insights provides in-depth interpersonal assessments that help individuals better understand themselves so they can, in turn, work better with others. It changed me in 2009 and continues to help me bridge the communication gaps due to the ever-increasing diversity of people and the need to create a leadership culture and language. I believe the Insights program is foundational to any organization looking to achieve transformational change.
