Paradies Lagardère Wins Best Overall Retailer and Restaurateur with the Highest Regard for Customer Service at 2025 Airport Experience Awards

Recognized for the 28th consecutive year as Best Overall Retailer; also honored with Best Local-Inspired Restaurant Concept for Uccello’s Ristorante (GRR)

Paradies Lagardère, a leading North American travel retailer and restaurateur, earned the Airport Experience® News 2025 Airport Experience Awards’ top honor as Best Overall Retailer for the 28th consecutive year. The company also received recognition as Restaurateur with the Highest Regard for Customer Service and Best Local-Inspired Restaurant Concept for Uccello’s Ristorante (pictured below), a local favorite in the Gerald R. Ford International Airport (GRR) location. The Airport Experience Awards recognize airports, airport retailers, and restaurateurs that exemplify exceptional standards and excellence.

The awards were given during the annual Airport Experience® Conference, which took place in Washington, D.C., from March 29 to April 1, 2025. Vino Volo, Paradies Lagardère’s leading wine bar concept, was the official wine sponsor of the Awards Gala.

“We are thrilled and honored to be recognized as Best Overall Retailer for the 28th consecutive year,” said Gregg Paradies, president and CEO of Paradies Lagardère. “In addition, being recognized as the Restaurateur with the Highest Regard for Customer Service—a first for our Dining Division—solidifies our position as a true restaurateur through exceptional guest experiences and quality operations. And we couldn’t be more excited for our partners at GRR and Uccello’s Ristorante for the Best Local-Inspired Restaurant Award. Offering first-class service is our number one priority every day, and I am proud of our more than 10,000 associates who made these awards happen!”

About Paradies Lagardère
Paradies Lagardère is a travel retailer and restaurateur that handles $1.6 billion in annual sales from more than 700 stores, restaurants, and bars in more than 90 airports across North America. Specializing in three airport concessions areas – Travel Essentials, Specialty Retail and Dining with expertise in international, national, and local brands – Paradies Lagardère’s commitment to exceptional customer service, superior design and award-winning retail and restaurant operations has earned the company numerous accolades, including Best Overall Retailer for the 28th consecutive year, Restaurateur with the Highest Regard for Customer Service and Best Local-Inspired Restaurant by Airport Experience News. For more information, visit www.paradieslagardere.com.